Assistant Manager – Pool Club (Pre-Opening)

Andaz Gold Coast

Bring the good energy.

We’re looking for an Assistant Manager to help lead Pool Club, our vibrant day-to-night destination where relaxed poolside moments meet thoughtful service, great food and effortless hospitality.

You’ll be a visible leader on the floor, creating an atmosphere that feels energetic, welcoming and distinctly Gold Coast. With a sharp eye for detail and a natural ability to connect with guests and colleagues, you’ll help every service run smoothly from the first coffee to the final cocktail.

What you’ll do

• Support the Pool Club Manager with the daily operation of the venue
• Lead service across poolside, dining and bar areas with confidence and warmth
• Coach, guide and inspire colleagues to deliver engaging, personalised service
• Set the pace during busy periods while keeping the atmosphere relaxed and enjoyable
• Build genuine guest connections and anticipate needs throughout the experience
• Assist with rosters, briefings, training, performance feedback and colleague development
• Maintain high standards across service, presentation, cleanliness and poolside safety
• Support stock control, cash handling, ordering and cost management
• Respond to guest feedback and service challenges with calm, considered solutions
• Help bring seasonal activations, events and creative Pool Club moments to life
• Work closely with culinary, beverage and hotel teams to create a seamless guest journey