Assistant Manager- Port Optimization Support

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Assistant Manager – Port Optimization Support is responsible for identifying, analyzing, and mitigating financial and operational loss exposure across port processing activities by detecting processing errors, discrepancies, and inefficiencies, and driving corrective and preventive actions through structured audits, monitoring, and continuous improvement in close collaboration with Port Operations, Port Profitability & Optimization, Accounting, Vendors, and Third-Party Carriers to ensure process accuracy, control effectiveness, and sustained improvements before and after process changes.
Responsibilities

Process Audit & Loss Exposure Identification

Review and audit port processing workflows to identify errors, discrepancies, and inefficiencies
Detect and quantify financial and operational loss exposure, including revenue and cost leakage, resulting from process gaps or execution issues
Analyze operational and transactional data to identify recurring issues and root causes
Validate process execution against approved SOPs, control standards, and operational requirements

Monitoring & Control Effectiveness (Lead Automation Enhancement)

Establish and maintain ongoing monitoring mechanisms to track process accuracy and performance
Verify effectiveness of corrective actions before and after implementation
Maintain audit logs, issue trackers, and corrective action status reports
Support internal control objectives by ensuring consistency, accuracy, and compliance in port processing activities

Process Improvement & Coordination

Partner with Port Operations, Profitability, and Accounting teams to implement corrective and preventive actions
Provide audit findings and data-driven insights to support process redesign and optimization initiatives
Assist in updating SOPs, control documentation, and reference materials based on audit outcomes
Coordinate with ports, vendors, and third-party carriers to resolve processing, data, and execution issues

Reporting & Special Projects

Prepare audit summaries, trend analyses, and issue reports for management review
Support special projects related to process optimization, system enhancements, and control improvements
Assist with audit readiness, documentation, and management responses as required
Data Reporting- Create Performance Dashboards, using data visualization tools such as SQL. Excel, and Power BI
Other duties as assigned

Compensation Range
$86,000 - $100,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at GLOVIS America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy
Skills & Qualifications

Experience in logistics, port operations, audit, or process improvement environments Required
Proficient written and verbal communication skills for clear and professional reporting Required
Proficient in Excel, SQL, and Power BI for data analysis, tracking, and reporting Required
Proficient ability to work cross-functionally with operations, finance, vendors, and third-party partners Required
Advanced attention to detail with a strong control-oriented mindset Required
Advanced understanding of port processing workflows and transactional operations Required
Advanced ability to identify processing errors, inefficiencies, and control gaps Required
Advanced analytical capability to assess the financial and operational impact of process issues Required
Advanced ability to drive ownership and accountability Required

Education & Experience

Bachelors Degree Required
Master's Degree Preferred
6 - 9 years of direct experience in Accounting, Billings, Financial Analysis, Finished Vehicle Operations Required
1 - 3 years of supervisory experience Required
7 - 11 years of direct experience in Accounting, Billings, Financial Analysis, Finished Vehicle Operations Preferred

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing on scanner, tablet, and laptop
Possibility of domestic travel - 30%
Lift up to 20lbs
Carry up to 20lbs
Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position is located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.