Assistant Manager Restaurant, Buffet Americana

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Make daily floor plans per shift to ensure proper rotation and coverage of stations.
• Supervise floor service in dining rooms during hours of operation.
• Perform employee evaluations and manage issues related to attendance records.
• Maintain communication with the Chef on all food service and menu issues.
• Communicate with management, chefs, and culinary staff to fulfill and address issues or needs requested by guests and employees.
• Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
• Keep inventory form and stocking area updated.
• Inspect food coming from support departments to assure freshness and quality.
• Maintain direct communication with guests for special requests and large party reservations.
• Perform other job-related duties as requested.

• High-volume restaurant management or supervisory experience required.
• Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine.
• Effective listening abilities with strong judgment skills.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

WORKING CONDITIONS:

This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.

*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required for this job.