Assistant Program Director - Overnight - Outreach
Work Schedule: Monday through Friday
SUMMARY:
Responsible for the direct oversight and daily activities of the Outreach and Housing Placement case management team. Monitor the quality and timeliness of documentation by the Outreach staff, ensuring it follows documentation standards established by agency and funding source.
RESPONSIBILITIES:
- Supervise the work of and conduct clinical supervision with all Outreach case management staff
- Engage homeless individuals, conduct street assessments and provide appropriate services to the clients as needed
- Responsible for the achievement of level of services appropriate to the Outreach contract in conjunction with Program Director
- Responsible for the compliance, tracking and trending of incident reporting procedures
- Responsible for overall charting quality, with emphasis on the timely implementation of individualized service plans and their follow-up
- Serve as liaison to the treatment, and agency communities as well as the community at large as directed by the Program Director
- Responsible for ongoing training and professional development of case managers
- Monitor and track weekly placement report and review and sign off on progress notes
- Maintain program caseload data and assign clients to case managers
- Assist with DHS Monthly report and Agency dashboard
- Assist with all Housing Packets HRA2010E, LINC, MRT, VASH and general population
- Audit active /closed charts and assist with ensuring updates and corrections are made
- Compare Master stabilization list with the CARES stabilization bed list
- Manage canvassing schedule and 311 calls