Outreach Coordinator/Case Manager

Outreach Coordinator / Case Manager

Work Schedule: Full time, Monday - Friday, 7:00 am - 3:00 pm

SUMMARY:

Provide street outreach to youth in the Staten Island Community as well as handling a small caseload.

RESPONSIBILITIES:

• Completes a minimum of 12 hours per week of outreach services in the community, in order to inform youth of our programs.
• Create partnerships and community linkages with relevant resources within the community.
• Assist with client retention by conducting bi-monthly outreach calls to clients who have not been seen at the Youth Drop In Center.
• Maintain documentation of all outreach attempts and noteworthy client interactions.
• Conduct outreach calls to Crisis Programs to inform them when there are openings in Project Hospitality's Transitional Independent Living programs.
• Facilitate morning and afternoon workshops as needed to maintain client engagement.
• Assist with implementing rules and routines of the Youth Drop In Center, including wake-up and hygiene routines, in a manner that is dignified, consistent, and respectful.