Assistant Restaurant Manager, Whistling Straits

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Location: Onsite – KohlerOpportunity The Assistant Restaurant Manager, Whistling Straits, is responsible for managing the daily front of house operations and has the ability to fill in as Restaurant Manager, as needed. In addition, they are responsible for the selection, development, and performance management of all front of house staff to ensure associates are providing proper and gracious experiences for all guests. The Assistant Restaurant manager must also work with Restaurant Manager to ensure financial targets for sales, profits, and expenses are met.SPECIFIC RESPONSIBILITIESSupervise and coach all Dining Supervisors and front of house staff while maintaining consistent quality of food product and delivery.Establish quality standards for all job functions as well as executing the training certification process and procedures for every staff member.Schedule all staff as required by service standards and volume expectations while maintaining headcount requirements.Ensure appropriate inventories and controls are maintained in all areas.Maintain complete working knowledge of all computer systems required.Responsible for interviewing and hiring off all new associates.Ordering and distribution of employee uniforms while making sure the employee uniform policy is adhered to. Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Certify all staff are:Greeting guests promptly and proactivelyUtilizing suggestive selling techniquesDisplaying “spotlight” behaviorsAnticipating guests’ needsFollowing proper food and liquor handling proceduresAccommodating guest’s special requests and concernsControl labor cost to the planned labor percentage of sales.Control food cost percentage and actively manages food waste.Control all departmental operational expenses to annual plan.Utilization of InfoGenesis to ensure that cash control polices and standards are maintained, covers are reported correctly, pricing is accurate, and all charges are properly posted.Responsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.Associate EngagementMaintain a positive attitude and assist in creating a positive work environment. Create and foster a culture of creativity and innovation.Train and develop associates by providing ongoing feedback, establishing performance expectations, and conducting performance reviews. Ensure clear and professional communication with personnel in all departments. Use progressive disciplinary action when needed to address employee challenges.Maintain a positive attitude and foster a culture of creativity and innovation.Provide training, tools, and materials for your associates to successfully complete assigned tasks.Build and maintain positive work relations with peers and support departments.





The actual base salary offered to a candidate may be higher than the approved range. This will vary depending on a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus and a special project incentive.

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing and help you be your best. It’s a workplace that works—for you, your family, and your lifestyle. You are eligible for our total rewards package on Day 1 of your employment, including medical, dental, vision, disability and life insurance; mental health and care resources; pension and 401k plan with company match; paid time off and volunteer time off; paid maternity and paternity leave; tuition assistance; and associate discounts on a variety of Kohler products and services.

It is the policy of Kohler Co. to provide equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, gender identity or expression, military status or any other characteristic protected by federal, state or local laws. We are strongly committed to this policy and believe in the concept and spirit of the law. Kohler Co. is committed to assuring that: All recruiting, hiring, training, promotion, compensation, and other employment related programs and processes are provided fairly to all persons on an equal opportunity basis without regard to any characteristic protected by law; Employment decisions are based on merit and the principles of equal opportunity; Its applicants and associates with disabilities have equal access to its employment processes, including those implemented through information and communication technologies. When requested and possible, Kohler Co. will provide reasonable accommodation to ensure qualified applicants and associates with disabilities receive equal employment opportunity in the operation of employment policies and processes. In addition, Kohler Co. complies with the Pregnant Workers Fairness Act (PWFA). It will provide reasonable accommodations to qualified applicants and associates to accommodate known limitations related to pregnancy, childbirth, or related medical conditions; It will provide reasonable accommodations for religious beliefs or practices where appropriate and in accordance with applicable law; an Associates and applicants will not be subjected to retaliation, harassment, intimidation, threats, coercion, or discrimination because they have exercised any right protected by law. Kohler Co. believes in and practices equal opportunity. The Assistant General Counsel, Employment & Compliance, serves as the Equal Opportunity Coordinator for Kohler Co., and has overall responsibility for assuring compliance with this Policy. All associates are expected to support and uphold this policy. Kohler Co. maintains Affirmative Action Plans as required by and in accordance with applicable law. Any questions regarding the Plans should be directed to the Assistant General Counsel, Employment & Compliance.