Assistant Supervisor

• Oversees RMTs to ensure quality and quantity of their work

• Performs Quality Control (QC) Reviews in accordance with the Standard Operating Procedures (SOP)

• Properly assigns, monitors and evaluates RMTs to jobs which need to be accomplished

• Identifies, analyzes and solves problems which appear during the work day

• Collects, prepares, verifies, records and submits required paperwork

• Performs required personnel paperwork, to include (but not limited to) absence slips and accident/injury reports, and performance improvement plans. Provides personnel recommendations to Lead supervisor when solicited.

• Monitors attendance of assigned RMTs and properly processes required paperwork to verify absences.

• Uses Employee Guide to assist RMTs in understanding and following policies and procedures

• Drafts and edits SOP as needed

• Receives, prepares for shipment and ships FedEx

• Properly monitors and/or disposes of Personally Identifiable Information (PII) in accordance with the SOP

• Performs duties as Safety Monitor, identifying, fixing and reporting safety hazards throughout the facility.

• Understands and complies with Occupant Emergency Plans (OEP).

• Provides training to RMTs as needed in all aspects of their job

• Other duties as assigned by the supervisor or management

Work Schedule

• Normal scheduled work week is Monday through Friday

• Position may require morning, afternoon and evening availability any day of the week

• Hourly employees: generally scheduled for 40 hours; overtime hours may be required based on the needs of the company

Essential Knowledge, Qualifying Skills

• Must have direct experience in large volume records work

• Excellent interpersonal skills, proficient in written and oral communications

• Excellent character and work habits

• Strong problem identification and solving skills

• Ability to supervise subordinates with fairness and consistency according to SOP

• Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing, sequencing and knowledge of weights and measures

• Ability to communicate and work in team environment, and interact with RMTs, other supervisors, management and SSA/NRC personnel

• Conscientious, detail-oriented and methodical, extremely accurate, with sense of dedication

• Ability to work with minimal supervision

• Performs opening and closing procedures

Qualification Standards

• Must meet standards of Post Offer Essential Functions (POET)

• Two to three years of experience as a working supervisor preferred

• High School graduate; college a plus

• Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need)

• Applicants must pass pre-employment background check(s) and security clearance and may be rejected if an interview or background check reveals that the applicant has been convicted of a felony or offense against property such as receipt of stolen property, larceny, embezzlement, burglary or similar convictions

Physical Job Requirements

• Ability to move about and cross-train in all areas of the site location

• Stand and/or sit continuously and perform job functions for a full shift with meal break

• Ability to push and pull loaded carts approximately 1 mile

• Frequent handling of folders. Grasping, pulling, lifting, scooping, etc;

• Working safe requires the ability to use both hands;

• Frequent overhead lifting of 35 lbs or less

• 10 keying and data entry

• Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items using proper safety and lifting methods

• Visual acuity corrected to perform job functions. Ability to distinguish color to perform job functions

Environmental Concerns

• Normally subjected to inside (cave) environmental conditions

• Use of carts, stools, elevators, conveyors, pallet jacks, and pallet lifts

• Foot wear must be closed toe and closed heel with a non slip surface

• Walking several miles per day is routine

Performance Standards

• Responsible for conforming to safety standards and wearing clean, ‘uniform provided’ attire and will be well groomed at all times

• Comply with performance criteria, standards of conduct, discipline and discharge procedures contained in company Policy and Procedures Manual

• Must be able to perform the job responsibilities, with or without reasonable accommodation

• Must meet all Performance Evaluation standards applicable to job