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Associate Director, Chain Accounts

Open 35d posting dated 4 weeks ago

Summary

Leads Japan strategy and manages relationships with major hotel chain partners, coaching and developing multiple teams to hit growth targets. Requires strong analytical skills, 8+ years professional experience, 3-5+ years team leadership, and fluency in English and Japanese.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity:

As the Associate Director for Japan, your main objectives will be to develop and deploy Agoda’s Japan strategy, provide guidance and leadership to ensure the successful account management of Agoda’s major partners, and deliver on targets and growth expectations that are key to Agoda’s business goals. To succeed in this role, you will bring excellent analytical skills, strong account and client management experience, a proven record of sustainable performance, and the capacity to lead, motivate, coach, and mentor teams. In addition, the ability to establish and develop valued long-term partnerships will be essential.

Key Responsibilities:

  • Develop and implement strategies to accelerate Agoda’s business in Japan.

  • Demonstrate outstanding team leadership to grow the local business and consistently deliver on plans.

  • Implement strategies with top partners to enhance productivity and maintain a competitive advantage.

  • Establish and maintain robust relationships at senior levels, including C-level with key partners—driving partnership expansions and identifying significant opportunities.

  • Has the ability to lead a company-wide project with a few multidisciplinary teams.

  • Coordinate with top management on strategic planning and objectives.

  • Lead, coach, develop, and manage multiple teams through upskilling and coaching.

  • Modify the organizational structure by bringing in top talent, supporting recruitment, or assisting in restructuring key organizational components.

  • Conduct market research on industry and Japanese market trends to ensure Agoda’s competitiveness.

  • Attend and participate in relevant industry events.

What You’ll Need to Succeed:

  • More than 8 years of professional experience at multi-national companies.

  • 3–5+ years’ experience in leading, coaching, and developing teams, with a proven track record in rapidly changing environments.

  • Relevant experience in account management, business development, or general management. Travel industry experience is not required.

  • Strong numerical and analytical skills with keen attention to detail.

  • Ability to effectively communicate proposals to potential partners and internal stakeholders.

  • Strategic thinker; management consulting experience highly valued.

  • Professional “get it done” attitude and strong work ethic.

  • Resourceful, energetic, and self-driven personality.

  • Ability to move quickly, adapt well to change, and thrive in dynamic environments.

  • Experience in online or e-commerce business preferred.

  • Fluency in English and Japanese is required.

#Japan #tokyo

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • In which country/region are you currently based? choose one
  • How did you hear about this job? choose one
  • Do you as a candidate have a personal relationship with a current Agoda employee? choose one
  • If yes, please indicate how you know the employee? choose one · optional
  • What is the employee’s name? optional
  • We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. choose one
  • To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? choose one
  • Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? choose one
  • Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. choose one
  • Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. choose one
  • Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters choose one

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