Associate Director of Admissions - CTU

The Associate Director of Admissions assists the Director of Admissions with managing the overall admissions operation. Responsible for the management of assigned admissions areas. Responsible for meeting application and new enrollment goals by providing effective leadership and coaching of staff. Acts as the department leader as needed. Also responsible for interfacing with prospective students in support of their decision to attend/select university. In addition to communicating the philosophy and features of the university and serving as an advocate for prospective students, an ADOA must meet the university's quantitative and qualitative goals and objectives, as established for an ADOA, in an accurate, professional, and compliant/ethical manner using school-approved admissions processes and procedures.

PRINCIPAL DUTIES & RESPONSABILITIES

People Management

• Train and coach admissions advisors:
  • To recruit and enroll students to attend the college who meet the admissions criteria and can benefit from the academic program provided
  • To conduct personal interviews of prospective students and/or parent(s) of students for the purpose of describing college programs, assisting the prospective students' post-secondary educational needs, and enrolling prospective students into one of the offered degrees.
• Responsible for new hire and ongoing training of advisors to keep current on company practices and standards.
• Responsible for conducting observations of the advisors performance.
• Motivates employees and keeps team informed using a variety of approaches (i.e. stand up meetings, approved recognition program/techniques etc.)
• Manages the objectives, goals, and direction reflecting that of the school in general and in the Department of Admissions.
• Uses resources to ensure advisors are achieving qualitative and quantitative goals
• Conduct follow up interviews with prospective students.
• Review admissions process to ensure compliance in accordance with policies & procedures of the university.

Individual Outcomes

• Assists the director with analysis of the team performance through daily metrics.
• Assists director in the management of the student population goals.
• Responsible for developing, managing and meeting action plans in order to obtain personal and departmental student population objectives
• Professionally assists prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.
• Conduct telephone interviews to identify to determine prospective students' educational needs, concerns and interests.
• Develop a rapport with prospective students and maintain contact with them frequently.
• Partners with departments outside of Admissions including Financial Aid, and Academics to ensure the delivery of a high level of service to every student including degree programs.
• Consistently operates within, and is measured with respect to, the school's expected behaviors: Execution, Communication/Feedback, and Professionalism.
• Ensure compliance with applicable University policies and procedures.

Managing Shared Services Relationships for Campus

• Coaches admission advisors to facilitate relationships among other departments within the university.
• Consults with university departments to ensure a positive student experience.
• Responsible for communicating to staff any changes/modifications to policy and procedure as they are implemented.

REQUIREMENTS

• Effective, flexible, high performance leadership and team management skills
• Demonstrated ability to coach and assist in the growth and development of individual Admission team members
• Excellent presentation and interpersonal skills
• Consultative approach with excellent listening skills, possess excellent verbal & written communication skills
• Strong organizational and time management skills
• Excel and Word applications

Education and Experience Required

• Bachelor's degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
• 1 - 3 years of Admissions Experience
• 3+ years relationship/consultative sales/recruitment experience (admissions experience preferred)
• Knowledge of the educational environment, and the ability to interface with faculty and administration on all levels

Education and Experience Preferred

• Master's degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

• Proven administrative and leadership skills

What we offer*

• Compensation Range between $32.86 and $38.46 per hour
• Paid time off
• Paid sick leave
• Paid holidays
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) savings plan with company match
• Employee Stock Purchase Plan (ESPP)
• Company paid life insurance and disability insurance - subject to eligibility
• Company paid tuition assistance – subject to eligibility and approval
• Employee Assistance Program (EAP)
• Prenatal and adoption assistance
• Additional ancillary programs are available upon benefit enrollment eligibility

*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

About Colorado Technical University (CTU)

For 55 years, Colorado Technical University has helped students fit a real-world education into their busy daily lives. With nearly 80 degree programs and concentrations in which students can pursue a variety of degrees at the Associate, Bachelor's, Master's and Doctoral level. CTU provides flexible online classes, accessible through the Virtual Campus and the innovative, award winning CTU Mobile app. CTU has two brick and mortar campus locations in Colorado Springs and Denver South, Colorado. With the help of faculty and industry professionals, CTU has awarded over 109,000 degrees to traditional campus and online students since 1965. For more information about CTU, visit www.coloradotech.edu.

Equal Opportunity Employer

Colorado Technical University is committed to a policy of equal employment opportunity and considers all persons without regard to age, color, disability, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by applicable federal, state or local law.