Associate Intake Specialist

Position Objectives:

To assist the Intake & Assessment Division in assessing and handling inquiries from the general public relating to domestic-animal and wildlife-cruelty issues

Primary Responsibilities and Duties:

• Assist with evaluating incoming telephone calls and e-mails and provide the required responses or refer callers to the appropriate staff members

• Provide research support on miscellaneous cruelty-to-animals and animal-neglect issues

• Handle cruelty-to-animals and animal-neglect cases

• Maintain confidential files, correspondence files, case reports, and other departmental reports

• Perform any other duties assigned by the supervisor

• Assist with occasional after hours responsibilities