Associate Manager - IT Business Systems

Reporting to Associate Senior Manager - IT Business Systems, the incumbent is responsible for managing and enhancing business systems, coordinating system implementations and vendor activities, providing technical and operational support, identifying opportunities for AI, automation and emerging technologies.

Responsibilities

1. Support the full project lifecycle for HR business systems and enterprise applications independently, including initiation, requirements gathering, scope definition, solution design, procurement, implementation, testing, deployment, data conversion, project closure and post-implementation support;

2. Lead the implementation and integration of AI-enabled business systems and solutions, including requirements gathering, vendor evaluation, proof-of-concept development, user acceptance testing, deployment, and post-implementation performance monitoring;

3. Manage vendors and external consultants on system design, implementation, integration, support, issue resolution, deliverables, knowledge transfer, RFQs, RFPs, technical specifications, and vendor evaluations;

4. Lead, supervise, mentor and coach junior staff to ensure effective performance and professional development; and

5. Perform other duties, special projects, and strategic initiatives as assigned, contributing to the achievement of departmental and organizational objectives.

Requirements

• Degree holder in Information Technology, Computer Science, Information Systems, Data Science, Artificial Intelligence or related disciplines

• At least 5 years of relevant experience including at least 2 years in a supervisory role

• Experience in SQL, APIs, cloud platforms and workflow automation

• Experience in AI development, generative AI, automation, chatbots, analytics, digital transformation solutions or AI-enabled enterprise solutions

• Experience in evaluating AI use cases, managing proof-of-concepts, integrating AI solutions with business applications and measuring business value is an advantage

• Relevant certification in PMP, PRINCE2, Agile, or Scrum or an equivalent project management methodology is preferred

• Knowledge of HR systems is an advantage, experience with specific HR platforms, such as SAP SuccessFactors, Workday, Oracle HCM, or an equivalent HR system is preferred

• Sound knowledge of business systems analysis, implementation, enhancement and support

• Proficiency in software testing, systems documentation, change management and IT governance

• Strong project coordination and cross-functional stakeholder management capabilities

• Effective problem-solving, communication and user training skills

• Demonstrated leadership, supervisory, coaching and team development skills

• High level of professionalism, accountability, adaptability and attention to detail

Work Location: Tsuen Wan

Benefits:
We offer competitive remuneration package and fringe benefits including discretionary bonus, annual leave, birthday leave, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

Application Method:

Online application – Visit our website http://www.hkri.com (Career Opportunities / Information Technology) to complete the online application form

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided upon request.