Associate Rehab Manager
Do you have experience in sales and looking for the right employment opportunity that not only has a great compensation package but whose work is also meaningful? Join our Salesforce Team!
Who we are
Sunrise Medical is committed to improving people's lives by providing innovative, high-quality mobility products and services that exceed customer expectations. Sunrise Medical is a world leader in the development, design, manufacture, and distribution of manual and powered wheelchairs, mobility scooters, and both standard and made-to-order seating and positioning systems.
What we offer
- Excellent health benefits plans, which includes FSA and HSA options
- Life insurance
- 401(k) with company match
- Generous vacation, paid sick time-off and paid holidays
- Employee Assistance Program
- Wellness programs and benefits
- Education Reimbursement Program
Job Summary
This role is primarily Responsible supporting Account Manager / Rehab Manager in a large territory through various elements to achieve / exceed specified sales expectations of Sunrise Medical products including (but not limited to): delivering and servicing Complex Rehabilitation Technology (CRT) equipment to clinics, hospitals, dealers, Veteran Affairs (VA) facilities, and client homes with ATP and/or Account Manager / Rehab Manager in a designated territory. Performs the service and repair to CRT mobility equipment; and maintains assigned Sunrise Medical sample inventory. Responsible for managing scheduled appointments and support territory goals by enhancing customer / clinical relationships through positive customer service and technical assistance.
Principal Job Duties & Responsibilities
- Delivery and set up of CRT mobility equipment for evaluations / assessments.
- Trains ATP’s and clinics on safe use of company equipment as directed.
- Performs troubleshooting, preventative maintenance and repairs of equipment independently.
- Performs / demonstrates the features and benefits of company products to prospective ATPs, Clinicians and clinics as directed by Account Manager / Rehab Manager.
- Communicates daily with Account Manager / Rehab Manager, assigned customer service if needed regarding delivery and/or service requirements.
- Completes and submits paperwork, checks email within 24 hours as requested.
- Maintains inventory control and prepares status reports and conducts quarterly physical-count inventory.
- Documents and reports all product issues per company guidelines and procedures.
- Complete other assigned tasks as requested by Regional Director / Account Manager / Rehab Manager.
- Overnight travel and some special events on weekends are required.