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Associate Relationship Manager - Affluent_AFFLUENT_0832_1288_1085511

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Description

Role:


· Handling personalized service requests of Affluent customers.
· Generation of timely business MIS.
Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of Affluent customers.

· Managing complaints of Affluent customers and ensuring their resolution within TAT

· Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations



Job Requirement:


· Excellent written and oral communication skills
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite
· Good Knowledge of Microsoft Excel
· Understanding of banking norms and processes.

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