Audiocare/ Genesys Cloud CX Architect

Role: Audiocare/ Genesys Cloud CX Architect Location: Remote 4 positions open Duration: 12 months This role is for a SME/Tier IV level to design and configure an Audiocare Solution for Genesys Cloud Contact Center (CX). Strong candidates will also have expertise as an AI technical SME for Genesys Cloud architecture and APIs, partner with business and IT stakeholders to deliver new capabilities, and ensure the platform is secure, stable, scalable, and cost-effective. Qty : 4 SME/Tier IV level Lo…