Auto Parts Marketing Programs & CSC Coordinator

The Marketing Programs & CSC Coordinator combines marketing coordination with program administration and is ideal for someone who enjoys managing multiple projects, working with data and spreadsheet, communicating with customers and vendors, and keeping programs organized from start to finish. This position is responsible for monitoring Access databases, promotional records, special marketing program materials, mailing lists, marketing premiums & rebates, and printing functions. He or she provides excellent customer service to our external and internal customers.
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Coordinate day-to-day administration of the Certified Service Center (CSC) program.
Process CSC applications, reimbursements, rebates, credits, invoices, and related program documentation.
Respond to CSC and customer questions by phone and email.
Assist with quarterly marketing promotions, sales contests, Counterperson Programs, Power Plays, QMAP, and other customer programs.
Maintain spreadsheets, databases, program results, and supporting documentation.
Coordinate gift cards, promotional incentives, prizes, and program fulfillment.
Prepare routine marketing communications, letters, reports, and PowerPoint presentations.
Assist with vendor reimbursement requests, marketing support documentation, and program billing.
Coordinate routine website and promotional page updates.
Assist with registration and administrative support for company events, contests, golf tournaments, car shows, and conferences.
Review and process applicable invoices and payment requests.
Work closely with Marketing, Sales, Accounting, vendors, stores, and other departments to ensure programs are completed accurately and on time.
Provide general administrative and project support to the Marketing Department as needed.
Assist the Marketing team on special projects.
Maintain simple and complex databases through Access and/or other similar software packages.
Ability to plan and prepare for major projects including but not limited to promotional premiums, rebate programs, our Shop Talk/Tool Talk materials, printing projects, catalog assembly and distribution.
Ability to establish project plans, timelines, and goals.
Uses computer to compile statistical data.
Prepares reports, including charts and graphs, for presentations to management.
Performs any other job duties assigned.

Our Benefits (all benefits are based on eligibility and subject to change)

401(k) employer matching
Company Paid Vacation, Holidays, and Sick Days
Medical, Dental, and Vision
Company Paid Basic Life Insurance & Long Term Disability
Short Term Disability
Flexible Spending Accounts
Additional Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Employee Assistance Program
Employee Purchase Discounts
Scholarship Program
Earning Incentives and Bonuses

Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; collects and researches data.
Job Knowledge - Keeps abreast of current developments; requires minimal supervision.
Problem Solving - Gathers and analyzes information skillfully.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; keeps others adequately informed.
Planning/Organizing - Plans for additional resources; sets goals and objectives; develops realistic action plans.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School Diploma or GED. An Associates degree in Business, Business Management, Marketing or related field is preferred or an equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have moderate to advanced knowledge of the Microsoft Office suite of products.
Certificates, Licenses, Registrations
A valid driver's license and a clean driving record
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace.

Replacement Parts, Inc. is an equal opportunity employer committed to hiring and retaining the most qualified individuals based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.