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We are seeking a dedicated and knowledgeable Automobile Service Advisor to join our team in Gujarat. The ideal candidate will possess a strong mechanical knowledge and have experience in vehicle inspection, customer handling, job card creation, service estimation, workshop coordination, and vehicle repair & maintenance. As an Automobile Service Advisor, you will play a crucial role in ensuring customer satisfaction and the smooth operation of our service department.
Key Responsibilities:
- Greet customers and assess their vehicle service needs, providing expert advice and recommendations.
- Conduct thorough vehicle inspections to identify issues and communicate findings to customers.
- Create and manage job cards, ensuring all necessary information is accurately recorded.
- Estimate service costs and communicate them effectively to customers, ensuring transparency and trust.
- Coordinate with workshop staff to ensure timely and efficient service delivery.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain up-to-date knowledge of automotive technology and service practices.
Required Skills:
- Strong mechanical knowledge and understanding of vehicle systems.
- Excellent customer handling and communication skills.
- Proficiency in job card creation and service estimation.
- Ability to coordinate effectively with workshop teams.
- Experience in vehicle repair and maintenance processes.
If you are passionate about the automotive industry and have the skills to provide exceptional service, we encourage you to apply for this exciting opportunity as an Automobile Service Advisor.