Automotive Service Advisor
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Benefits/Perks
- Paid Holidays and Paid Time Off (1 week earned every 6 months).
- Careers Advancement Opportunities - we are always looking to promote from within!
- Reimbursement for any successfully completed ASE certifications
- Closed on Sundays & Major Holidays
- Competitive Compensation with bonus incentives
Job Summary
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
- Make Customer Satisfaction number one
- Identify primary concerns and determine customer needs through open-ended questions
- Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
- Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Qualifications
- Maintain a positive, energetic attitude throughout the day
- Willing to serve customers
- Ability to close a sale by educating customers on their vehicle needs and informing them of their options.
- Two years of experience in an auto repair facility is a plus
- Valid driver’s license with an acceptable driving record
- Nothing is more important to us than having a good attitude, good character, and a strong work-ethic.
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!