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Indie Campers

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Back Office Agent

Open 45d

ABOUT US

Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.

THE ROLE

This BO-oriented Operations Support Agent is a hands-on, physical, fleet-focused role responsible for:

  • Vehicle cleaning & preparation
  • Detail verification
  • Stock & consumables management
  • Minor repairs support
  • Depot organisation & logistics assistance

This role is essential to maintain fleet readiness and ensure smooth depot operations.

WHAT WILL YOU WORK ON?

  • On-Demand Operational Support: Help with vehicle prep, cleaning, and quick fixes to avoid delays.
  • Fleet Preparation and Cleaning: Clean vehicles, equip campervans, and check for damages after returns.
  • Stock and Consumables Management: Track and organise cleaning supplies, consumables, and extras.
  • Logistics and Depot Organisation: Move campervans, assist with suppliers, and keep the depot clean and safe.
  • Operational and Coordination Support: Prepare vehicles for pick-ups, help with minor repairs, and report issues.

WHO ARE WE LOOKING FOR?

  • Must have: Experience in cleaning, warehouse, logistics, automotive, tourism, or operations preferred.
  • Must have: Physically fit and comfortable with hands-on, high-paced work.
  • Must have: Strong attention to detail and reliability standards.
  • Must have: Team player with strong communication skills.
  • Must have: Driving License (Category B) required.
  • Must have: English and, Nice to have: local language proficiency (if applicable)

PHYSICAL AND OPERATIONAL REQUIREMENTS

  • Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
  • Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
  • Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
  • Must have: Comfortable working indoors and outdoors in varying weather conditions.
  • Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
  • Must have: Flexible to work weekends, holidays, and peak-season periods, adapting to volume changes and operational urgencies.

THE INDIE COMMITMENT!

  • Competitive compensation and commission opportunities.
  • Training in sales, product knowledge, customer service, and RV technical systems.
  • Career growth across Rental, Sales, Operations, or Servicing.
  • Travel benefits and access to the Indie Campers rental fleet.
  • Dynamic and multicultural working environment.

Are you Ready to Go Indie?

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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Do you require any visa/work permit sponsorship to work in Portugal? choose one
  • Do you have a valid driver's license for Portugal? choose one
  • Are you available to work flexible schedules, national holidays and weekends? choose one
  • Are you comfortable with working fully on-site and commuting to Solvay Business Park, R. Eng. Clément Dumoulin Armazém J, 2625-106 Póvoa de Santa Iria, Portugal? choose one
  • Do you have a conversational level of Portuguese and English? choose one
  • What's your gross (before taxes) salary expectation for this role?
  • If you're offered this role and accept it, when could you start?
  • When you apply to a job on this site, the personal data contained in your application will be collected by Indie Campers (“Controller”), which you contact regarding this topics by emailing talent.acquisition@indiecampers.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Your personal data will be retained by Controller for two years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. choose one