Backend Engineer, CX Automation & Disputes APIs
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Summary
Backend engineer at Depop (London) who owns and evolves systems for disputes, returns, auto-cancellations and AI-driven support automation — building robust APIs, integrating AI and external platforms, and owning service health, monitoring and on-call for post-checkout experiences.
Depop is seeking a backend engineer to own and evolve the systems behind disputes, returns, auto-cancellation, and AI-driven support automation. You’ll build robust APIs, integrate with AI and external platforms, and help shape scalable solutions that improve post-checkout experiences.
You will collaborate with Product, Design, Data Science and CX Operations, balancing speed and reliability while owning service health, monitoring, and on-call responsiveness.
