Backend Software Engineer – Telecom Protocols

Location: Damansara, Malaysia
Work Mode: Hybrid

Employment type: Permanent

Our client is a global technology services and digital engineering organization with multi-billion-dollar revenue and operations across numerous countries worldwide. With a workforce of over 20,000 professionals, they deliver innovative solutions in cloud, data, AI, and enterprise modernization to leading enterprises across industries.

We are seeking an experienced Backend Software Engineer – Telecom Protocols to develop and maintain backend services supporting advanced telecommunications platforms.

Responsibilities

• Develop and maintain telecom protocol decoders for LTE, 5G NR, GSM, and WCDMA message parsing.
• Implement chipset-specific ICD (Interface Control Document) updates for leading vendors such as Qualcomm, Samsung, and MediaTek.
• Decode throughput metrics and implement parsing for NAS, RRC, RLC, MAC, and PHY protocol layers.
• Design and implement assignment orchestration systems and support network troubleshooting and benchmarking capabilities.
• Optimize database and application performance using SQL Server and T-SQL.
• Resolve chipset-specific decoder issues and troubleshoot production defects and customer escalations.
• Support release activities, including preparing release notes, code freezes, and user manual updates.
• Collaborate with distributed teams across Sweden, India, and Malaysia, participating in architecture reviews and Agile sprint activities.
• Maintain and update technical documentation, including user manuals and changelogs.

Requirements

• Must-have:
• Degree in Computer Science, Telecommunications or an equivalent qualification.
• Minimum four to five years of strong software development experience in C# and C/C++.
• Deep understanding of telecom protocols, including LTE, 5G NR, GSM, and WCDMA.
• Experience interpreting and implementing chipset ICD (Interface Control Document) specifications.
• Knowledge of SQL Server and T-SQL.
• Understanding of network protocol stacks, including NAS, RRC, RLC, MAC, and PHY.
• Ability to interpret complex chipset ICD specification documents from Qualcomm, Samsung, and MediaTek.
• Strong technical documentation skills, including user manuals, release notes, and changelogs.
• Ability to collaborate effectively with globally distributed teams across Sweden, India, and Malaysia.
• Customer-oriented approach to resolving production defects and L3 escalations.
• Nice-to-have:
• Experience with Qualcomm, Samsung Exynos, or MediaTek chipset decoding.
• Experience using protocol analysis tools such as QXDM and Wireshark.
• Experience in telecommunications analytics or network optimisation.
• Experience handling large datasets and high-performance protocol parsing.

Education

• Degree in Computer Science, Telecommunications or an equivalent qualification.

Why Join Us

• Be part of a dynamic, collaborative environment where your expertise will directly impact advanced telecom solutions used globally.
• Opportunity to work with cutting-edge technologies, solve complex challenges, and collaborate with talented professionals across multiple countries.
• Grow your career in a company that values innovation, quality, and continuous improvement.

Computer Software & Networking 51-100 employees

We are local 100% Malaysian-owned MSC status company established in 2006 serving ASEAN region. Our core competencies are in IT Managed Services, Dev/Ops, Outsourcing, Analytics development services, and Microsoft Platform development such as SharePoint, Power Platform, Dynamics CRM, and .NET/Mobile Application development. We help our clients to realize their results through digital transformation using our innovative IT services and software solutions.

We are local 100% Malaysian-owned MSC status company established in 2006 serving ASEAN region. Our core competencies are in IT Managed Services, Dev/Ops, Outsourcing, Analytics development services, and Microsoft Platform development such as SharePoint, Power Platform, Dynamics CRM, and .NET/Mobile Application development. We help our clients to realize their results through digital transformation using our innovative IT services and software solutions.