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Lotte Hotels Americas

Banquet Manager

Posted Updated
Discussion

  • Collaborate directly with clients, technical teams, and audiovisual staff to coordinate and execute morning meeting room setups, ensuring seamless event readiness and client satisfaction.
  • Supervise and direct banquet staff in the setup and breakdown of all banquet function including weddings, conferences, and meetings.
  • Ensure room sets are completed accurately and on time according to BEOs (Banquet Event Orders).
  • Conduct pre-shift briefings to communicate details of each event to the team.
  • Maintain cleanliness and organization of banquet spaces and storage areas during morning operations.
  • Monitor quality and presentation of all setups, ensuring compliance with company standards and safety regulations.
  • Collaborate with other departments (Catering, Sales, Housekeeping, Engineering) to ensure seamless event execution.
  • Train, coach, and evaluate banquet team members; provide performance feedback and disciplinary action as needed.
  • Maintain accurate inventory of banquet equipment and supplies, report maintenance needs.
  • Handle guest issues or last-minute requests with professionalism and efficiency.
  • Enforce hotel policies and procedures to maintain a safe and secure work environment.

Pay Range: $90,000 to $105,000 annual salary

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