Banquet Server

Essential Functions and Responsibilities of the job include but are not limited to:

• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
• Communicate effectively with guests and fellow team members.
• Assist with meal setup and set or pre-set tables in banquet room as assigned.
• Complete all side-work (filling condiment containers, rolling silverware, stocking stations).
• Professionally serve food and beverages, check-in with and monitor guests’ experience throughout their visit to ensure guest satisfaction.
• Adhere to food safety requirements.
• Assist with maintaining cleanliness of banquet facilities to Pacifica Hotel Company standards and all health codes at all times.
• Report any missing/found articles or any equipment/property damage to the housekeeping supervisor.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
• Perform other duties as assigned, requested or deemed necessary by management.
• Deliver DKN’s "Home Away From Home" experience
• Perform other duties as assigned, requested or deemed necessary by management.

*Management retains the discretion to add or change the duties of the position at any time. *

Supervisory Responsibility:

None

Independent Judgment Used:

Only within the guidelines established by management and to the extent of operating within DKN Hotels’ policies and procedures.

Working Conditions/Environment:

Banquet rooms, banquet equipment and materials, and kitchen including commercial.