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Ohkay Casino-Hotel

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BANQUET SERVER

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POSITION SUMMARY:

The duties and responsibilities of a Banquets Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

JOB REQUIREMENTS:

  • Assist with the complete setup and breakdown of the banquet area.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests’ needs and exceed customer service expectations.
  • Maintain composure in a fast-paced environment.
  • Relay important information about orders, allergies and special requests to the appropriate person.
  • Respond urgently and appropriately to any concerns.
  • Present in professional appearance and mannerisms.
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