Barback

The Barback’s main functions are to provide a unique and memorable dining experience by ensuring that the guest’s wine/cocktail or bar experience is equally enjoyable as their food experience. The Barback is responsible for ensuring consistent quality and service delivery of beverages to guests as well as maintenance of all bar areas.

DUTIES AND RESPONSIBILITIES

The primary duties and responsibilities include, but are not limited to the following:

• Perform all operational functions as a Barback
  • Ensure all bars are stocked and replenished
  • Assist the Bartender in making each guest feel welcomed and attended to
  • Maintain the appearance of the bar; clean, stocked, and bottles and glasses arranged to maintain an attractive display in agreement with the company’s standards at all times
  • Garnish and serve drinks for guests of the bar and dining room following standard recipes
  • Clear and reset tables when customers leave the bar area
  • Remove full tubs from the bar to the dishwashing area for cleaning
  • Retrieve cleaned dishes, glassware, and utensils from the dish station and distribute to the bar in order to keep a ready supply available for restaurant use
  • Maintain clean glassware and assist Bartenders in restocking all bar supplies
  • Assist in refilling guest beverages and accommodating requests for additional condiments, food items or clean tableware
  • Keep ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring individual ice stations
  • Keep water bottles filled and stocked throughout the shift
• Ensures that all beverage products served meet the established specifications and standards
• Drive beverage sales through exceptional and consistent service and genuine hospitality
• Assist with the organization of the liquor room/cooler, maintain deliveries and cleanliness of areas
• Promote teamwork and interact with employees in a fair and professional manner
• Maintenance and cleanliness of all bars
• Maintain knowledge and practice the company’s mission and vision, policies and procedures, and employee handbook
• Communicate all bar related, issues, concerns and innovations with Beverage Manager
• Create and maintain a positive, safe and healthy work environment
• Be a role model and lead by example in terms of professionalism, positive attitude, taking initiative, work ethic, work performance, etc.
• Knowledge of the menu; food and beverages
• Responsible for building bar clientele
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Anticipate guest’s needs and offer assistance before the guest’s request for it
• Maintain a positive, pleasant, attitude in the workplace
• Provide exception guest service through clear communication, highest level of service and professionalism
• Other duties as assigned