Barista/Sales Associate Lead

Pillars Café is seeking a motivated and experienced Barista Lead to help oversee daily café operations while creating a welcoming, community-focused environment for guests and church attendees. This role combines hands-on café leadership with excellent hospitality, ensuring high-quality beverages, strong team performance, and smooth day-to-day operations.

The Barista Lead plays a key role in supporting staff, maintaining service excellence, and helping the café operate efficiently during regular hours, church services, and special events.

The Ideal Candidate

• Has a passion for hospitality and takes pride in creating a welcoming, positive experience for every guest.
• Demonstrates strong leadership skills and enjoys training, mentoring, and encouraging team members to grow and succeed.
• Thrives in a fast-paced environment and can lead a team while maintaining efficient workflow and consistent service.
• Has excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
• Communicates clearly and professionally, providing direction, feedback, and support to team members while fostering a collaborative environment.
• Takes ownership of daily café operations, ensuring high-quality beverage preparation, consistent standards, and excellent customer service.
• Is dependable, proactive, and detail-oriented, with the ability to oversee opening and closing procedures, cash handling, inventory, and cleanliness.
• Handles customer questions and concerns with patience, professionalism, and a solutions-oriented mindset.
• Is adaptable and able to coordinate staffing and support the team during church services, special events, and peak business hours.
• Leads by example, demonstrating a strong work ethic, a positive attitude, and a willingness to jump in wherever needed.
• Has a heart for serving others and understands the opportunity to build community and reflect the mission of Shepherd Church through Pillars Café.

Qualifications

• 1–2 years of barista experience required
• Previous leadership or supervisory experience, including training team members
• Strong knowledge of espresso drink preparation and café operations
• Experience handling cash and operating POS systems
• Experience with staff scheduling and/or inventory management preferred
• Valid Food Handler’s Certification (per state/local requirements)
• Demonstrated reliability and ability to lead in a fast-paced environment
• Conflict resolution and problem-solving

Position Details

• Part-Time, Non-Exempt Role
• 15–25 Hours per Week
• In-Person Position
• Flexible schedule required. Weekdays (early morning and evenings), weekends, and church services or events.

If you enjoy leading a team, serving people, and helping create a space where community and connection thrive, we’d love to hear from you!

Equal Employment Opportunity Statement

Shepherd Church is an equal opportunity employer and a faith-based organization. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, gender identity, age, disability, or any other status protected by federal or California law. As a religious organization, Shepherd Church exercises its rights under the Civil Rights Act Section 702 and applicable California law to employ individuals who share its Christian beliefs and values.