Bartender- Pelham [Bartender-PLHM]

Summary of Position

This position plays a major role in a guest's dinner and/or bar experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Must be able to pass all server and bartender tests.
• Welcome each guest personally within 30 seconds.
• Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through bartender's actions.
• Work as a team with all restaurant personnel to maintain an effective atmosphere and an efficient food and beverage service.
• Work with others to keep all areas cleaned and stocked to GCRG’s standards at all times.
• Serve food items to customers seated at the bar or bar table areas.
• Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
• Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
• Stock bar with beer, wine, liquor and related supplies such as ice, glassware, napkins or straws.
• Arrange bottles and glasses to maintain an attractive display.
• Wash and sterilize stemware.
• Be attentive! Offer assistance before the guest has to ask for it.
• Count drinks guests are served.
• Place current bar tabs in front of guests at all times.
• Monitor and ensure that no guest receives more than the allowed number of specific drinks.
• Anticipate your guest's needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
• Take, fill and check on to go orders.
• Handle money.
• Communicate with server to have drinks ran when ready.
• Run drinks when able to.
• Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi. Do not hesitate to ask for management intervention if necessary.
• Perform other duties as directed.

Competencies

• Customer Focus.
• Communication Proficiency.
• Organizational Skills.
• Stress Management/Composure.
• Time Management.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates behind the bar and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.

Physical Demands

• Walk and stand during entire shift.
• Continuously reach, bend, lift, carry, stoop and wipe.
• Remain stationary for long periods of time.
• Frequently wash hands.
• Be able to lift up to 35 lbs.
• Be able to manipulate fingers, hands and arms to cut, measure, pour, serve, carry and wipe.
• Be able to hear and talk.
• Good close and distance vision and ability to adjust focus between the two.

Position Type/Expected Hours of Work

This position regularly requires long hours and frequent weekend work.

Travel

No travel is expected for this position.