Benefits Call Center Representative

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Benefits Call Center Representative

Tempe, AZ

Excellent benefits and team atmosphere

Would you enjoy being part of a team that makes a difference in people’s lives?

Do you love helping people solve complex problems and delivering solutions?

Join our Benefits Call Center Team!

About the Benefits Administration Services Associate role:

As a member of the Benefits Call Center team, you will assist customers with questions, inquiries, and issues. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

Enjoy weekends off

Our Benefits Call Center Representatives are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are the key to our clients’ success.

Requirements

We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive solution. To be successful in this role, you will have:

• Excellent communication skills
• Keyboarding and software proficiency
• Great problem-solving skills
• Ability to effectively multi-task
• High school diploma, GED or college degree
• Ability to successfully complete a mandatory paid training program
• Must be 18 years or older

Be part of the future

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.