Benefits Manager
NewBenefits Manager
Fixed Term Full-time opportunity | 12 months
Based in Speers Point or Sydney office | Hybrid working available
About the role:
We’re looking for an experienced professional with PIAWE experience within the general workers compensation insurance scheme. Alternatively, we’d also love to hear from candidates with strong senior-level payroll experience and relevant transferable skills.
In this role, you will hold full responsibility for overseeing and ensuring the accurate and timely payment of workers’ benefits. You will manage the end-to-end benefits process, including the calculation of weekly entitlements, monitoring ongoing payments, and maintaining a portfolio of claims.
You will also play a key leadership role within the team, providing mentorship and guidance while ensuring compliance with company policies and regulatory requirements. This is a critical position that supports the integrity and effectiveness of our benefits delivery.
Your main responsibilities will include:
Oversee and manage the accurate and timely payment of workers’ benefits
Approve weekly benefit payments within delegation of authority
Monitor and maintain a portfolio of claims, ensuring data accuracy and completeness
Identify, code and process complex payments within the claims system
Ensure employment and compensation data is up to date and accurate
Manage internal and external stakeholder enquiries related to worker entitlements
Ensure compliance with relevant legislation and internal guidelines
Mentor and support team members to drive performance and consistency
Collaborate to resolve discrepancies and improve processes
Maintain a strong customer-focused approach aligned with CMI values
About you:
Your education, experience and skills will include:
Strong experience in workers compensation, ideally within a claims environment
Demonstrated experience managing or overseeing benefit payments
Sound knowledge of relevant legislation and compliance requirements
High level of attention to detail and accuracy
Strong communication and stakeholder management skills
Ability to manage competing priorities and meet deadlines
Leadership or mentoring experience (highly regarded)
Demonstrated behaviours aligned to our company values and culture - we care, we work together, we make a difference
What we offer:
Check out our Benefits page to learn more about our Employee Value Proposition!
Friendly and supportive team culture
7.25-hour days
5 weeks annual leave, 18 days personal leave & 3 days family and emergency leave
Superannuation co-contribution scheme
Additional company holidays at Easter and Christmas
Access to onsite gym and onsite parking
Professional Development days
Retailer discounts through Smart Spending App