BERT OGDEN CDJR FINANCE MANAGER

BERT OGDEN CDJR FINANCE MANAGER

POSITION TITLE: Finance and Insurance Manager

DEPARTMENT: Sales

REPORTS TO: General Manager

PURPOSE: The Finance & Insurance Manager is responsible for producing additional revenue for the dealership by selling finance and insurance programs to new and used car customers.

ESSENTIAL DUTIES:

· Treat customers in accordance with dealership policies.

· Ensure that the proper follow-up schedule is attached to all completed sales.

· Ensure that all necessary customer satisfaction forms have been completed and turned in.

· Work with the service department to provide additional warranty information as necessary.

· Work with sales staff on computer follow-up system.

· Maintain daily log sheet and tabulate total, share with sales manager.

· Sell financing and credit life, accident and health insurance to customers.

· Establish and maintain good working relationships with several finance sources, factory and otherwise.

· Keep the general manager and sales manager apprised of all special programs sponsored by any financial source.

· Submit paperwork to and obtain approval from finance sources on all finance deals.

· Instruct salespeople in the methods of selling financing.

· Work with sales manager to secure a reasonable profit from every sale.

· Set up finance forecasting in conjunction with sales department forecasting to achieve a desired percent of penetration and income.

· Attend managers’ meetings.

· Seek insurance companies for insurance paper.

· Maintain insurance files.

· Acquire/maintain licenses for selling insurance.

· Maintain a daily operating control.

· Prepare monthly penetration reports on finance penetration and share with sales manager.

· Check all paperwork for correct in title, lien information, taxes, etc.

· Establish and meet monthly objectives.

· Assist sales manager in the “outside call” program.

· Prepare and participate in sales meetings.

· Work with sales staff in negotiating a sale in the sales manager’s absence.

· Monitor alternately with sales manager the lot traffic and compare with daily log sheet.

· Maintain a thorough knowledge of the policies and procedures of the sales department.