Billing Administrator

Sunbury Transport Limited is an innovative and highly responsive transportation solution company. Specializing in over-dimensional flatbed and cross border shipments, we are always ready to tackle the biggest challenge and provide the best value. At Sunbury we recognize the importance of a strong team. We are looking for people who want to lead, succeed and contribute to our organization.

This role is responsible for identifying, investigating, and resolving billing discrepancies and errors, supporting day-to-day collections activities with key customer accounts, and ensuring billing processes are executed accurately and efficiently. The successful candidate will be comfortable working independently in a fast-paced environment, while also demonstrating the ability to drive change, identify inefficiencies, and implement process improvements that support operational excellence.

• Manage billing and documentation inboxes
• Investigate and resolve billing discrepancies and errors
• Process and validate invoices, PODs, and supporting documentation
• Monitor unbilled reports and follow up on missing information
• Submit invoices through customer portals and ensure compliance with requirements
• Collaborate with Operations, Finance, and Customer Service teams
• Support collections and respond to customer inquiries
• Participate in process improvement initiatives
• Provide administrative support and backup as needed

• Strong attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Strong organizational and time management skills
• Effective communication and teamwork skills
• Must be team-oriented and an independent self-starter
• Self-motivated with ability to work independently
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint)
• Experience with TMW or transportation industry is an asset
• Post-secondary education is required