Billing QA
| Program: | FM-Rentokil | |||||
| BLI/Process Name: | NA Billing | |||||
| Designation: | Senior Analyst | |||||
| No of Head Count (s): | 1 | |||||
| New Hires/Replacement Hires (HC) by Designation | Replacement | |||||
| Billed /Unbilled / BU / OPS Bench | Billable | |||||
| SFDC ID for Billed New Opportunity | ||||||
| Reasons to hire Unbilled / Bench | N/A | |||||
| City / Location: | Muntinlupa City | |||||
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| Shift (APJ / EMEA / US / Any combination): | US | |||||
| Reporting Manager : | Kristine Tamayo | |||||
| Educational Background: | College Graduate | |||||
| Experience Required: | 2~3 years | |||||
| Job Description: | Key Responsibilities - Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms. - Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly. - Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues. - Maintain detailed records of audit findings and corrective actions. - Prepare audit reports and summaries for management review. - Monitor billing processes to ensure adherence to internal controls and regulatory standards. - Assist in the development and implementation of billing audit procedures and best practices. - Support internal and external audits by providing documentation and explanations as needed. - Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling. - Recommend process improvements to enhance billing accuracy and efficiency. - Ensure timely follow-up on audit findings and track resolution progress. - Validate billing data against contracts, service agreements, and purchase orders. - Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches. - Train and support billing staff on compliance standards and audit procedures. - Stay current with industry regulations, billing standards, and best practices. | |||||
| Client Approval mail: | ||||||
| Comments | ||||||
| Preferred Start date: (induction date) | 30 Days | |||||
| Collaborators: | Maria Antonette Sambas | |||||
| Workplace: WFM, WIO, Hybrid | WFH |