Black Coat (Banqueting Host)

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Black Coat (Banqueting Host), you’re not just supporting seamless operation of the Banquet Department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Keep the team organized: Manage essential administrative tasks such as typing, filing, answering phone calls, maintaining calendars, and organizing mail and correspondence
• Maintain detailed documentation: Prepare, update, and track Banquet Event Orders (BEOs), meeting notes, and departmental records
• Coordinate ad-hoc projects: Support the planning and execution of departmental initiatives, activities, and special projects
• Deliver exceptional client service: Collaborate with the banquet team to address client needs and ensure a positive guest experience during events

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.