BOSS JCB - Inside Sales Representative

Company Profile
With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.
At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.
At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose
BOSS JCB is a leading construction equipment dealership serving customers throughout Texas with premium equipment, parts, service, and financing solutions. The Inside Sales Representative is responsible for generating new business opportunities, managing customer relationships, supporting equipment sales, and assisting customers through the financing process. This role works closely with outside sales representatives, finance partners, and dealership leadership to move opportunities from initial contact through delivery.
The ideal candidate is organized, persistent, customer-focused, and comfortable working in a fast-paced sales environment.

Position Type
Full Time, Exempt

Location
BOSS JCB - 3744 SE Loop 410, San Antion Texas
Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.
Application Process
Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on October 17, 2026.
Major Tasks, Responsibilities & Key Accountabilities
Sales & Customer Development

Prospect and develop new business opportunities through calls, emails, referrals, social media, and CRM-generated leads.
Qualify customer needs and recommend appropriate equipment solutions.
Manage leads, quotes, follow-up activities, and sales opportunities.
Support outside sales representatives in growing market share and customer retention.
Meet or exceed monthly and quarterly sales objectives.

Financing & Credit Support

Assist customers with credit applications and financing documentation.
Coordinate with finance partners and lenders to facilitate approvals.
Understand and communicate financing, leasing, and promotional options.
Track deals through approval, funding, and delivery stages.

Marketing & CRM Management

Maintain accurate customer records and sales activity within CRM systems.
Support social media and digital marketing initiatives, including Facebook Marketplace, TikTok, and YouTube content.
Provide regular updates on sales activity, pipeline development, and forecasts.

Team Collaboration

Work closely with sales, service, parts, and management teams to ensure outstanding customer experience.
Participate in product training and ongoing professional development.
Other duties as assigned

Minimum Qualifications

High school diploma or equivalent required; bachelor's degree preferred.
Bilingual English/Spanish proficiency required.
Minimum of two (2) years of experience in inside sales, business development, customer service, or a related customer-facing role.
Proficiency with CRM systems and Microsoft Office applications.
Strong communication, organizational, relationship management, and follow-up skills.
Demonstrated ability to work independently and manage multiple priorities effectively.
Must successfully pass all pre-employment requirements, including drug screening, background checks, and any applicable assessments, in accordance with federal, state, and local laws.

Preferred Qualifications

Construction, agricultural, heavy equipment, truck, trailer, or industrial equipment sales.
Equipment financing, credit applications, or lender coordination.
Social media marketing and lead generation.
Proven success meeting or exceeding sales goals.

Knowledge, Skills, Abilities & Competencies

Strong problem-solving and analytical skills.
Ability to work in a high-stress environment.
Detail-oriented and able to work independently.
Collaborative approach to resolving issues impacting various groups across the enterprise.
Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
Enjoy working in a dynamic environment and be a self-motivated team player.
Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Job Conditions

Both office environment and occasionally manufacturing/factory environment.
Subject to noise and temperature changes.

Physical Requirements
The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
The employee is occasionally required to stand and move and/or walk.
The employee must frequently move and/or transport up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer
JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.
EEO EMPLOYER/VET/DISABLED.
Reasonable Accommodation Statement
JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at hrsupport@jcb.com.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.