Branch Manager
POSITION PURPOSE:
The Branch Manager facilitates and drives the branch operations and sales, to include managing the financial business plan; overseeing all talent development, training, presentation and facility maintenance; ensuring all Briggs Industrial Solutions standards are adhered to and executed consistently with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
Maintains daily involvement within the branch departments to facilitate their collaboration: sales, service, parts, and rental
Achieves financial objectives by driving the performance of financial operational plans and budgets.
Continuously assesses talent at all levels within the branch and provides specific ongoing coaching, training and feedback to develop the best talent in the industry
Recruits, interviews and takes ownership of all hiring decisions to ensure only top diversified talent is on-boarded into the Company
Promotes positive employee relations including fostering high team morale, upholding operational standards, and execution of the performance management process
Leads and facilitates weekly team meetings to ensure effective communication and motivation at all levels of the organization
Builds and strengthens relationships with customers to ensure the Company is promoting the best value and quality from that relationship
Approves weekly schedules to ensure location is on target with business plan
Partners with General Manager, Shared Services and subject matter experts to develop and execute a sound and obtainable business plan
Manages and coordinates all requests and communication received from branches or Corporate
Performs other related duties as assigned
minimum qualifications
Basic Knowledge & Competencies:
Excellent customer service, time management and multi-tasking skills
Outstanding leadership and people development skills
Strong financial acumen, including cognitive skills, problem analysis, decision-making and quantitative analysis
Excellent verbal and written communication skills
Ability to assess customer patterns and adjust labor and branch focus accordingly
Proficient in Microsoft Office tools, including Word, PowerPoint, Outlook and Excel
Working knowledge of transportation equipment industry, current market trends, and regulations.
Previous Experience/Education:
Bachelor’s Degree or equivalent experience required
5+ years' experience in roles with increasing responsibility
2+ years’ experience in leading others
Experience in revenue generation to include the ability to analyze income statements and take appropriate action
Experience in transportation and mobility equipment sector preferred
PHYSICAL REQUIREMENTS
Standing, walking, lifting, twisting and bending on a frequent basis
Ability to lift up to 40 pounds