Branch Manager, Imara Daima Branch

Key Responsibilities

• Achieve profitability targets through revenue maximisation and prudent cost management.

• Grow and monitor branch’s liability and asset portfolios to achieve business targets.

• Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.

• Overall management of the branch through efficient utilization of resources.

• Delivery of excellent customer service through maintenance of high service standards.

• Ensure compliance to Enterprise-Wide Risk Management Framework.

• Motivate, coach, and develop a high performing team.

The Person

For the above position, the successful applicant should have the following: -

• A Bachelor’s Degree from a recognized institution.

• Cash Management Training is required.

• A minimum of 6 years General Banking experience.

• Should have at least 6 months experience in Branch Operations: Cash, Clearing, Accounts & Administration.

• At least 3 years’ experience in the following roles:

• Personal/Business/Retail Banking or Sales Manager.

• Credit Management.

• Customer Service / Relationship Management.