Branch Manager

Responsible for maintenance of all branch inventories. Oversees job performance of all branch employees. Ensures that customer service is the branch’s highest priority.

• Ensures inventory is received accurately and properly.
• Confirms customer shipments and inter-branch transfers are accurate and promptly confirmed.
• Answers phone calls, assists customers and maintains optimal customer delivery schedule.
• Routinely visits customers to ensure that the branch is meeting the customer’s needs and expectations and to identify any additional sales opportunities
• Maintains, approves and submits daily Edit List.
• Verifies Back Order notifications and approves all inter-branch transfers.
• Communicates with vendors concerning delivery dates and approves any special or non-stock orders.
• Approves all customer credit memos.
• Approves all sales orders to be voided and matches them to Sales Reconciliation Report.
• Assures all bank deposits are made daily (there may be more than one).
• Oversees job responsibilities of all departments and evaluates job performances of all branch personnel on a regular basis.
• Responsible for training branch personnel or requesting assistance from corporate Training Coordinator.
• Communicates to vendors any shipping discrepancies and maintains Discrepancy Reports.
• Resolves transfer variances.
• Resolves any Negative On Hand inventory quantities.
• Reviews and resolves open Receiving Reports.
• Reviews Open Orders report for authenticity.
• Resolves sales orders on Problem Hold or Pricing Hold.
• Processes bi-weekly payroll and forwards to Corporate Payroll Department.
• Forwards documents relating to new employees or of employees with change of status to Human Resources.
• Provides input for branch annual budget.
• Ensures delivery vehicles and warehouse material handling equipment is properly serviced and maintained.
• Approves all local and freight invoices.
• Communicates with Regional Operations Manager to ensure optimal branch operations.
• Completes duties assigned by Regional Operations Manager.