Breakfast Server (Casual) - Dominion Bar + Kitchen

Role Summary
The role of Breakfast Server reports to the Assistant General Manager. As a Server the role is not just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. The role of Breakfast Server will take initiative and deliver a wide range of services to ensure the guest enjoys their meal.

Key Accountabilities

Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meals if required

Explain how various menu items are prepared, describing ingredients and cooking methods.

Ensure that all guests benefit from current, on-going and upcoming promotions

Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests

Assist in the training and development of new employees when required

Maintain a positive attitude that promotes teamwork within the restaurant

Perform various guest services by taking orders, serving food and beverages to the guests promptly

Collect payments from guests in a timely manner

Check with guests to ensure that they are enjoying their meals and take action to correct any problems

Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages

Clean tables or counters after guests have finished dining

Stock service areas with supplies such as coffee, food, tableware, etc.

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom

Performs other duties as assigned and directed by GM & Assistant GM

Education & Experience

Previous serving experience preferred, but not necessary

Must be Serving it Right and Food Safe Level 1 certified or be willing to become certified

Must be eligible to work in Canada

Required Knowledge, Skills & Abilities

Well groomed, smiles readily, good eye contact, friendly and polite, creates a great first impression

Able to communicate well with wide variety of people, adapts tone, builds rapport

Outgoing and confident, comfortable promoting items and services

Ability to multi-task in a fast-paced environment

Team player and works productively with others

Must be able to work with minimal supervision and have a strong initiative

You must be able to perform efficiently during high volume peak periods

Must be able to work a flexible schedule including opening, closing, weekends and holidays

Strong customer service skills – able to exceed guest expectations

Must be available for shifts starting as early as 5:30am