BRPRC Support Specialist

Easterseals MORC is hiring for a Support Specialist to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits:

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Generous 401K retirement plan
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Qualifications:

• High School Diploma or Equivilent
• At least 2 years full time clerical experience
• Valid Michigan Drivers License

Duties and Responsibilities:

• Schedules clinic-based appointments and manages the appointment line.
• Checks-in patients, updates demographic and insurance information in computer records, and schedules return appointments.
• Notifies the appropriate clinician and individuals/caregivers of appointment cancellations or rescheduling.
• Monitors the waiting room, patient activity, and patient flow issues.
• Conducts daily follow-up on missing or incomplete information from the previous day's appointments.
• Maintains database tracking systems, produces reports, forms, and correspondences, including confidential documents related to individuals served.
• Takes and produces minutes for staff meetings.
• Maintains office machine operation and handles telephone coordination.
• Provides backup coverage for the agency telephone switchboard and manages office supplies.
• Serves on agency committees, acts as the Emergency Team Leader, and serves as a liaison on health and safety issues with the Easterseals MORC Health and Safety Specialist.

Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!