Buick GMC Internet Sales Representative

The First Point of Contact for Every Buick GMC Buyer.

Every Buick GMC vehicle we sell begins with a phone call, a web chat, or an internet inquiry. No purchase is completed without a visit to the showroom and securing that visit is the central responsibility of this role. You are the first impression a customer forms of Tulley Automotive Group, a family-owned dealership group that has built its reputation in the local community since 1957.

What you will actually do:

• Answer inbound calls, web chats, and internet leads from people already shopping for a Buick GMC or domestic vehicle make/model, and turn those conversations into scheduled appointments
• Re-engage customers who inquired but never visited. The majority of sales are earned in the follow-up rather than in the first conversation
• Own a recorded book of Tulley customers and keep them Tulley customers. Our lease, loan, and cash customers are the bread and butter of our stores
• Know the inventory perfectly (including discounts, incentives and rebates), so you can speak about any Buick GMC or domestic make/model in stock with authority the moment a customer asks
• Keep your CRM clean and organized. The next person who touches that customer is working off your notes
• Confirm every appointment so the customer shows up, the car is ready, and nobody's time gets wasted