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North Coast Opportunities, Inc.

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BUILD Career Navigator

Open 32d

Community Impact
Hours: 40/week
Bilingual (Spanish/English) Pay Differential Available

POSITION OVERVIEW

The Career Navigator plays a central role in supporting participants to successfully enter and sustain employment in construction and related trades. This position provides comprehensive career navigation services, including job readiness preparation, training coordination, job placement, and long-term retention support. Working closely with participants, employers, and program staff, the Career Navigator ensures participants are prepared for employment, connected to job opportunities, and supported in maintaining employment for at least 12 months. This role requires strong relationship-building skills, the ability to work collaboratively across systems, and a commitment to supporting individuals with diverse backgrounds and barriers to employment

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide individualized career coaching, including goal setting, career pathway planning, and job readiness support.
  • Assist participants with resumes, job applications, interview preparation, and workplace expectations.
  • Support enrollment and completion of workforce training programs, including pre-apprenticeship and on-the-job training.
  • Facilitate or support workshops on professional development, workplace readiness, and financial self-sufficiency.
  • Conduct outreach and recruitment to enroll eligible participants and represent the program at community events and information sessions.
  • Develop and maintain relationships with employers, contractors, and partners to identify job opportunities.
  • Match participants with appropriate employment opportunities and coordinate referrals, interviews, and hiring processes.
  • Support participants in securing and retaining employment through ongoing follow-up (up to 12 months).
  • Maintain communication with employers and address placement or retention concerns as needed.
  • Conduct regular check-ins with participants and support career advancement and skill development.
  • Identify and address employment barriers in coordination with Resource Navigators and support services.
  • Collaborate with Resource Navigators, Program Coordinators, and training staff to ensure coordinated participant support.
  • Participate in team meetings, case conferencing, training, and professional development activities.
  • Maintain accurate participant records and data tracking in the program database (Empower).
  • Track outcomes, including training completion, employment placement, and retention milestones.
  • Collect required documentation such as employment verification, pay stubs, and follow-up records.
  • Support program reporting and continuous improvement efforts.
  • Perform other duties as assigned.

ESSENTIAL WORK HABITS

  • Align work behaviors in conformance with NCOs Purpose, Vision, and Values.
  • Report to work on time and obtain approval from supervisor for any changes in work schedule or absences.
  • Maintain a strict commitment to confidentiality, in accordance with Agency and project policies and procedures.
  • Follow NCO’s Injury Illness and Prevention Plan, as well as all Agency and program safety protocols, procedures, and policies.
  • Maintain focus on the assigned tasks.
  • Take pride in creating a positive, efficient work environment.
  • Treat co-workers and clients with respect.
  • Dress appropriately according to assigned job duties and responsibilities.
  • Adapt constructively to change.
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