Burger King - Assistant General Manager

You've got the makings of a superstar. As an Assistant Restaurant Manager, you'll be an important member of the management team. You'll tackle a whole host of restaurant responsibilities with the help of your team. And with enough time, training and experience, you'll have the tools to take that next step towards making it big.

Experience/Education:

One to two years management experience

Thorough knowledge of all restaurant equipment, policies and procedures

Completion of all internal training curriculums

Responsibilities:

Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence

Cash handling, reconciling cash and daily paperwork

Assist in the management of day-to-day operations by managing labour, counting and ordering inventory and supplies and developing the restaurant team

Ensures the delivery on the Customer Promise through managing the daily operations of a restaurant

Manages financial controls, operations, people development, customer service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention)

Directly perform hands-on operational work on an on-going basis to train and develop Team Members, and Shift Managers, respond to customer service needs and for the purpose of role-modeling

Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines

Motivates and directs team members and Shift Managers to exceed customer expectations with food and friendly service in clean surroundings

Supervises and trains team members and Shift Coordinators on team stations, products, processes and policies

Manages cash control/security procedures and implements marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results

Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed

Assist RGM in preparing action plans to address in-store issues and have ability to effectively communicate these plans to the team

Assist RGM with local restaurant marketing activities and new product rollouts

Develop and maintain relationships with suppliers, franchisees and other corporate contacts

Recruits, selects, hires and retains effective team talent. Counsels and disciplines team members as necessary