Business Analyst
Summary
Business Analyst gathers software requirements, writes user stories, and manages stakeholders in Agile/Waterfall delivery for a UK-based tech outsourcing firm.
Salary: £55,000 - 55,000 per year
Requirements:- 1.5-5 years experience working as a Business Analyst within a software delivery or technology environment
- Strong experience in requirements gathering and stakeholder management
- Experience working within Agile delivery environments (Scrum/Kanban) or Waterfall
- Ability to write clear user stories and functional requirements
- Experience using tools such as JIRA, Confluence, Visio, or similar
- Understanding of APIs, databases, and system integration concepts
- Strong SQL skills and experience analysing data to identify trends and data quality issues
- Experience working with cross-functional technology teams
- Successfully complete BPSS and SC security clearance
- Minimum of 5 years continuous UK address history at the point of application, typically including no periods of 30 consecutive days or more spent outside the UK
- Desirable: experience with business change and transformation projects
- Desirable: background working within public sector or regulated environments
- Desirable: knowledge of BPMN, UML, Design Thinking, or structured solution design techniques
- Desirable: exposure to cloud platforms such as Azure, AWS, Salesforce, or emerging technologies including GenAI
- Desirable: familiarity with UX principles or wireframing tools such as Figma or Balsamiq
- Desirable: professional Business Analyst certification
- Gather, analyse, and document business and technical requirements
- Create user stories, acceptance criteria, functional specifications, process flows, and supporting documentation
- Work closely with product owners and delivery teams to support software development and implementation
- Facilitate Agile ceremonies including sprint planning, backlog refinement, and stand-ups
- Support business change activities, impact assessments, and operational readiness
- Collaborate with UX/UI designers, developers, testers, DevOps teams, and technical architects
- Assist with testing activities, including reviewing test scripts, supporting defect triage, and resolving queries
- Identify risks, dependencies, and technical constraints throughout delivery
- Use data analysis to support decision-making, validate requirements, and identify improvements
- AWS
- Azure
- BPMN
- Cloud
- Confluence
- DevOps
- Figma
- Support
- JIRA
- Kanban
- Network
- SQL
- Salesforce
- Security
- UML
- UX UI Design
More:
We are a leading global technology and consulting organisation with a software delivery team based in Newcastle Upon Tyne. This is a permanent Technical Business Analyst role offered on a hybrid basis, with 3 days per week onsite in Newcastle. We offer a competitive salary and benefits package, the opportunity to work on large-scale technology transformation projects, access to professional development and training, and a global network of experts. We provide an inclusive and collaborative working environment with opportunities for career progression.
last updated 32 week of 2026