Business Analyst, Digital Product
Accelerate your career
Instill shipping and logistics business knowledge and system acumen
Develop business and data analytics skills associated with solution development
Flourish in your career with global expertise and IT professionals
Apply the latest technology and agile methodologies
Work on cutting-edge AI initiatives to drive meaningful contributions in accordance with business strategies, which involves specifying AI solutions and integrating AI technology into business workflows to enhance efficiency and decision-making with ultimate goal to elevate the quality of customer touchpoints and outcomes.
Your role
Provide business and functional analysis to create product requirement specifications for the in-house enterprise application system
Collaborate with AI tools and leverage generative AI for interpretation and automation of routine analysis tasks
Acquire good business domain knowledge of responsible areas by documenting current business process and providing recommended solutions for future business processes
Understand end-user needs through journey mapping, user story drafting, and empathetic research to design enterprise level/ customer-focused solutions
Manage requirements in fast-paced, iterative project environments and supporting continuous delivery of business value using Agile frameworks
Collaborate with cross-functional teams to identify opportunities for AI driven process improvements, manage stakeholder relationships, navigating resistance, and fostering adoption of new processes and technologies in the digitalization journey
Monitor and evaluate the performance of AI models and provide enhancement recommendations
Who we are looking for
Bachelor’s degree in a related field, preferably in information system or technical field
Minimum 3 years of experience in business system analysis
Proficiency in Agile frameworks (Scrum, Kanban) and collaborative approaches that enable swift adaptation to changing business needs
Capable of breaking down complex procedures into user-friendly, logical steps for non-technical end-users
Previous exposure in Logistics, International shipping, or transportation is a plus
Good analytical abilities, technical writing skills and time management
Ability to synthesize data-driven insights with business objectives to support business change and transformation initiatives is a plus
Experience in implementing AI solutions, including but not limited to LLM, agentic AI, prediction model, optimization model would be an advantage
OOCL is an Equal Opportunity Employer. OOCL will retain the personal data of applicants/ unsuccessful applicants for future recruitment purpose for a period of six months. All personal data will be destroyed immediately right after the abovesaid period.
(Data collected will be used for recruitment purpose only.)