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Systems and Software Consulting Group Inc.

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Business Analyst I

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Salary: ₱18,000 – ₱25,000 per month

About the role

The Business Analyst (BA) serves as a vital link between business goals and IT capabilities within the organization. This role involves analyzing and documenting business processes, services, and software solutions to improve overall efficiency and support data-driven decision-making. Reporting to the Program or Project Manager, the BA interprets data and reports to identify gaps, recommend improvements, and define business requirements aligned with organizational objectives. The role requires a strong balance of analytical thinking, strategic planning, and a solid understanding of business operations and IT systems, including databases, networks, and software tools.

Key responsibilities

  • Develop and determine strategies necessary for analyzing business requirements and evaluating the viability of proposed solutions

  • Assess the current business model and identify gaps, inefficiencies, and areas for improvement

  • Design and develop implementation plans to validate and measure the impact of proposed enhancements

  • Conduct technical analysis to ensure the feasibility of recommended solutions through thorough evaluation and study

  • Facilitate discussions, clarify requirements, and manage change requests to ensure alignment between business needs and technical implementation, with proper documentation of all agreements

  • Communicate complex concepts and technical information to business stakeholders in a clear and understandable manner

  • Identify opportunities for process improvements and recommend innovative solutions

  • Prepare and document test scripts, test plans, and results; support quality assurance testing and assist in User Acceptance Testing (UAT)

  • Monitor project scope to prevent unauthorized changes or scope creep based on approved functional specifications

  • Conduct post-implementation reviews to evaluate solution effectiveness and gather feedback for continuous improvement

About you

  • Bachelor's Degree in Information Technology, Mathematics, Business Administration, Economics, or a related field

  • At least two (2) years of relevant experience is an advantage but not required

  • Open to fresh graduates with internship experience in Business Analysis or related roles

  • Strong command of both oral and written English, with the ability to clearly articulate client requirements and effectively communicate with foreign partners and technical teams

  • Strong analytical, problem-solving, and critical-thinking skills

  • Knowledge of business processes, system analysis, and documentation practices is an advantage

  • Familiarity with software development life cycle (SDLC), Agile, or Waterfall methodologies is a plus


Skills

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