Business Analyst – Loan & Trade / Process Improvement

JOBID:1672981

Responsibilities:

• Act as a Business Analyst for end-to-end operational workflow improvement projects, focusing on Loan and Trade operations.
• Work closely with PM/PMO teams, business users, IT teams, external vendors and HQ stakeholders to gather requirements and ensure smooth project delivery.
• Analyse and document As-Is Loan & Trade workflows, identify process gaps and inefficiencies, and propose To-Be processes to improve operational efficiency.
• Identify opportunities to streamline and automate workflows, translating business requirements into practical automation and technology solutions.
• Liaise with automation and technology teams to support solution development, testing, UAT, issue resolution and migration/implementation.

Requirements

• 1+ years of experience in Loan or Trade Operations within banking, either in a banking or consulting environment.
• 1+ years of experience in Business Analysis, workflow improvement, process transformation or related banking projects.
• Good understanding of Loan and/or Trade Operations, with strong analytical skills to identify process improvement opportunities.
• Good process mapping and documentation skills, including the ability to develop clear As-Is and To-Be workflows.
• Strong communication, stakeholder management and negotiation skills, with the ability to work effectively with business users, IT teams, external vendors and HQ stakeholders.

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EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA License No.: 07C5771