Business Analyst

Position Overview

The Business Analyst (BA) serves as the critical link between business stakeholders and IT delivery teams, responsible for eliciting, analyzing, and translating business requirements to support technology solutions. This role ensures that business needs are clearly understood, translated into actionable Technical Specifications, and delivered effectively through IT projects and enhancements. The BA supports intake, prioritization, and governance processes while driving clarity, alignment, and quality throughout the delivery lifecycle.

Required Responsibilities

• Gather, analyze, and document business and functional requirements by partnering with business stakeholders and facilitating working sessions, interviews, and workshops to define scope and objectives. Translate the needs into clear, concise, and testable Technical Specifications (user stories, use cases, process flows) and maintain requirements traceability throughout the entire project lifecyle.
• Collaborate with product analysts, developers, and QA teams to ensure requirements/specs are accurately implemented. Support activities like backlog grooming, sprint planning, and prioritization by clarifying requirements, managing changes, and resolving gaps during development.
• Act as a liaison between Product, business units and IT teams, providing regular updates on requirements status, risks, and dependencies. Manage stakeholder expectations and ensure alignment on scope and priorities by facilitating review sessions, demos, and feedback loops.
• Support project and enhancement intake processes, ensuring requests are fully documented and aligned with business objectives. Assist in effort estimation, including coordination of IT and business inputs (e.g., development, QA, UAT). Contribute to prioritization efforts using frameworks such as t-shirt sizing and business value scoring. Ensure compliance with governance standards, documentation requirements, and approval workflows.
• Develop and execute Quality Assurance Testing (QA) plans and test cases. Coordinate QA activities with product and IT teams to validate that solutions meet defined requirements and business objectives. Document and track defects, enhancements, and resolutions.
• This role is responsible for driving efficiency and standardization by identifying process improvements, maintaining documentation and knowledge bases, promoting requirements management best practices, and optimizing tools like Asana or Azure DevOps.
• Other duties may be assigned at any time.