Business Analyst (Public Sector)

The Business Analyst in the Digital Strategy Office drives JTC's enterprise digital agenda — shaping the roadmaps, business cases and adoption plans that align Digital Technology (DT) delivery with measurable business outcomes. Sitting at the intersection of business and technology, the role translates organisational priorities into decision-ready strategy and ensures digital investments deliver tangible, tracked value across the enterprise.

Key Responsibilities

• Roadmap ownership. Maintain and refine the enterprise digital transformation roadmap, keeping it aligned with Whole-of-Government (WOG) directions and stack priorities.
• Business case facilitation. Facilitate business cases and value hypotheses together with Business Stack Owners, DT teams and strategic partners.
• Value & portfolio tracking. Track OKRs, value realisation, adoption, budget and resource inputs, and identify duplication risks across stacks.
• Technology scanning. Scan emerging technology and best practices, and translate them into practical, prioritised opportunities for JTC.
• Executive enablement. Prepare steering forum materials, dashboards, options papers and follow-through actions for business-technology management.

Requirements & Competencies

• Business Analyst profile with 3–5 years' experience in JTC or an equivalent digital transformation environment.
• Good understanding of business processes, IT delivery models, infrastructure and data ecosystems.
• Able to translate technology constraints into clear, business-centric recommendations for senior management.
• Structured, user-centric problem solver with strong data analysis, benefits tracking and dashboarding capability.
• Strong stakeholder engagement, facilitation and executive communication skills.
• Background in finance or business analytics preferred; change-management experience an added advantage.