Business Analyst (Work From Home, Dayshift)
About the role
The Business Analyst translates valuation and operational business needs into clear, structured requirements that guide the design and development of WBP's software solutions. Working closely with stakeholders, SMEs and the development team, the role ensures solutions deliver practical business value. The initial focus is WBP's new mobile valuation application, with other development and BAU work as priorities require.
Key responsibilities
Participate in workshops, observation sessions and conduct interviews and other discovery activities with valuers, SMEs and business stakeholders
Analyze existing valuation workflows, reporting processes, systems, pain points and improvement opportunities
Elicit and define business, functional and non-functional requirements for WBP's new and existing applications
Develop and maintain clear requirements documentation, user stories, tasks, use cases, business rules, acceptance criteria, process maps, data requirements and functional specifications
Ensure requirements are complete, unambiguous, testable and easily understood by business and technical stakeholders
Document current-state and future-state processes and recommend practical improvements to valuation and report-production workflows
Work with design and development team members to translate requirements into intuitive workflows and feasible solution options
Build effective working relationships with valuers, SMEs, operational leaders, project sponsors and delivery partners
Work closely with project management, product, design, development and testing team members throughout the delivery lifecycle
Collaborate with testing team members and business stakeholders to develop test scenarios and confirm requirements coverage
About you
Tertiary qualification in Business, Information Technology, Business Analysis, Project Management or a related discipline, or equivalent professional experience
Demonstrated experience as a Business Analyst within software development, digital transformation or technology-enabled business improvement projects
Strong experience eliciting, analyzing and documenting business and functional requirements for software applications
Experience developing user stories, use cases, process maps, business rules and clear acceptance criteria
Experience facilitating workshops and working with diverse business and technical stakeholders
Sound understanding of agile delivery and the software development lifecycle
Experience supporting system testing and user acceptance testing
Requirements elicitation, analysis and specification
Clear written, verbal and visual communication
Analytical thinking, structured problem solving and attention to detail
Benefits
Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off
HMO upon hire
15 days paid leaves upon regularization
Unlimited Barista Coffee all shift long
Free Parking & Shuttle
Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone
Social Passion Clubs to connect with like-minded peers: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and reward
Referral Incentives – Get rewarded for bringing top talent to the team via our referral program
Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays
About us
Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.