Business Development Manager (Account Manager)

Our client is looking for a commercially driven Business Development Manager to join their team in Dubai. This is a hybrid role combining the management of existing operator accounts with a strong focus on identifying and securing new business opportunities across the region.

You will be responsible for growing long-term partnerships with existing clients while actively sourcing, developing and converting new operator relationships. The role is ideal for someone who enjoys both relationship management and business development, thrives in a target-driven environment, and is passionate about building a strong industry network.

Location: Remote - Dubai

Responsibilities:

As a Business Development Manager, your broad responsibilities will include but are not limited to:

Account Management

• Manage a portfolio of existing operator accounts and act as the main commercial contact.

• Build strong, long-term relationships with clients and understand their commercial objectives.

• Monitor account performance and identify opportunities to increase revenue.

• Drive upselling and cross-selling of products, content and additional solutions.

• Conduct regular business reviews and maintain strong client engagement.

• Resolve commercial issues promptly to maximise retention and account growth.

Business Development

• Identify, qualify and engage new business opportunities across the region.

• Build relationships with prospective operators from initial outreach through to contract signature.

• Deliver commercial presentations and negotiate partnership agreements.

• Coordinate successful onboarding with internal teams.

• Consistently achieve and exceed business development targets.

Industry Networking

• Develop and maintain relationships with operators, suppliers and industry partners.

• Represent the company at major industry conferences and networking events.

• Stay informed on market trends and competitor activity.

Commercial Operations

• Work closely with senior commercial leadership on pipeline strategy.

• Maintain accurate CRM records and sales forecasts.

• Share market insights to support commercial planning and future growth initiatives.

Key Performance Indicators

• New qualified business opportunities generated.

• New operator partnerships successfully launched.

• Revenue generated from new business.

• Sales conversion rates and deal completion timelines.

• Growth across existing client accounts.

• Client retention and engagement.

• Pipeline value and forecasting accuracy.

• Industry networking and relationship development.

Requirements:

Essential

• Proven B2B business development experience within the iGaming industry.

• Experience managing and growing operator relationships.

• Strong track record of negotiating and closing commercial deals.

• Good understanding of casino products, live casino, crash games, instant games and platform integrations.

• Excellent communication, negotiation and relationship-building skills.

• Strong organisational and pipeline management abilities.

• Self-motivated with a proactive, target-driven approach.

• Willingness to travel regularly for meetings and industry events.

Nice to Have

• Existing network of operator contacts within Dubai or other international markets.

• Experience working with aggregation platforms or API-based gaming solutions.

• Demonstrated success in consistently generating and converting new business opportunities.

What’s in it for you?

Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.

Benefits:

• Health insurance