Business Development Manager

To act as the central control and governance layer for Business Development, ensuring disciplined execution, accurate tracking, timely follow-ups, and complete visibility of pipeline across all regions.

The role is critical to ensuring that BD activities are structured, tracked, and effectively converted, without dependency on individuals.

1. CRM & Data Ownership:

• Own and manage the BD tracking system (CRM / Excel + Power BI).
• Ensure: Data accuracy, Completeness and No duplication.
• Maintain structured data across: Prospects, Contacts and Actions.

1. Follow-up & Action Control (MOST CRITICAL RESPONSIBILITY):

• Track all: Next actions and Follow-up timelines.
• Proactively follow up with: Regional BD Executives (RBDE) and Regional Managers (RM).
• Ensure: No missed follow-ups and Timely closure of actions.

1. Pipeline Monitoring & Control:

• Maintain real-time visibility of: All prospects and Pipeline stages.
• Identify: Stalled opportunities and High-priority prospects.
• Ensure continuous movement across pipeline stages.

1. Stuck Case Management:

• Identify opportunities with no movement (7–10 days).
• Diagnose root causes: Lack of follow-up, Client response issues and Internal gaps.
• Drive resolution through: RBDE and RM.
• Escalate only critical or strategic cases to Senior Lead.

1. Governance & Review Support:

• Prepare: Weekly BD review reports, Overdue action tracker and Top opportunity list.
• Ensure: Data readiness before reviews and Structured inputs for decision-making.

1. Coordination:

• Support scheduling of: Client meetings and Internal discussions.
• Ensure alignment between: RBDE, RM, and Proposal team.

1. Reporting & Insights.

• Generate: Weekly summaries and Monthly BD performance reports.
• Highlight: Risks, Gaps and Pipeline trends.

• Bachelor’s degree in Engineering (Civil preferred) — Preferred
• Postgraduate qualification from NICMAR (or equivalent) — Highly preferred
• Experience for about 9–12 years in BD operations, Sales operations or in similar roles.
• Strong follow-up discipline
• Assertive and structured
• Ability to engage with senior stakeholders
• High ownership and accountability
• Detail-oriented with system thinking
• Ability to enforce BD discipline across regions and stakeholders without direct authority.
• Additional Role Expectation (Market Awareness & Support): While the role is centrally based, the candidate is expected to maintain awareness of market developments across regions and may support BD discussions or strategic engagements where required.
• However: Ownership of client engagement and relationships remains with RBDE and RM. The primary responsibility remains BD governance, tracking, and discipline.
• Role Boundaries: The role does NOT: Engage in primary client-facing BD, Own client relationships, lead commercial discussions or negotiations and Replace RBDE or RM responsibilities.
• Key Performance Indicators (KPIs): % of actions updated on time, % of overdue actions, Data accuracy and completeness, Pipeline visibility and tracking quality and timeliness and accuracy of reporting.
• Domain Preference: Experience in Construction consultancy, Project management and Cost management.
• Understanding of BD lifecycle in technical services and Proposal processes.
• Role Significance: This role is central to ensuring that:
• No opportunity is lost due to lack of follow-up.
• BD activities remain structured and visible.
• Leadership can focus on strategy and conversion without operational overload.